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Share Weather Support

Find quick answers or tell us what happened. We read every support message.

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What to include

Your device model, OS and app version, selected language, and steps to reproduce the issue.

Keep it private

Please do not send passwords, exact coordinates, payment details, or other sensitive information.

Frequently asked questions

A little help, right away.

Do I have to allow location access?

No. Location is optional and used only when you turn on current-location weather. You can search for and save cities without granting permission.

Why can a forecast differ from local conditions?

Weather data update times, geographic resolution, terrain, and rapidly changing conditions can create differences. Share Weather displays Apple Weather data that may be processed for comparison.

What does the yesterdayโ€“todayโ€“tomorrow view show?

It aligns weather across nearby days so you can see changes in temperature, precipitation, wind, and other conditions more easily.

How many cities can I save?

You can save up to five cities. Open Favorite locations to add, reorder, or remove them.

Can I change weather units?

Yes. Temperature, wind speed, precipitation, pressure, and visibility units can be changed independently in Settings.

How do I remove my data?

Share Weather has no user account. Remove saved cities in the app, clear app data where your device allows it, or uninstall the app to remove local preferences. Revoke location permission in device settings.

Why do I see an advertising consent message?

In regions where consent is required, Googleโ€™s consent interface may ask how advertising data can be used. Available choices depend on your region and the configured advertising partners.

Want to know how information is handled?

Our privacy policy explains location, weather requests, local settings, and advertising services.

Read privacy policy